Terms & Conditions
About You
To shop with us, you need to:
- be no less than 16 years of age;
- have a credit or check card that we acknowledge (see lower part of page for subtleties of current installment suppliers); and
- be approved to utilize that credit or check card (for example it is in your name or you have consent to utilize it).
- Just FYI, a portion of the merchandise sold through our Websites may not be reasonable for under 18’s.
Putting in a Request
- At the point when you put in a request, you ought to get an affirmation email affirming receipt of your request. We then, at that point complete a standard pre-approval check to ensure that your installment has been approved by the installment passage.
- We just acknowledge your request whenever installment has been supported and we have charged the installment card (and afterward the agreement is made dependent on these terms).
- The FSC code is attached to the vehicle VIN. For retrofitted head units we need the benefactor VIN. Kindly confirm that you send us the last 7 digits of your VIN number accurately alongside your request. On the off chance that you send us some unacceptable VIN, the FSC code won’t work, and we can NOT give you a discount as we will have effectively gotten the FSC code dependent on your request.
- You might have the option to drop (or change) your request inside a brief time of requesting – timings rely upon your picked conveyance strategy and normally doesn’t reach out past an hour. On the off chance that you need to do as such, if it’s not too much trouble, reach out contact our help group quickly utilizing the Support Form on the site. When a FSC Code is produced it can’t be returned and subsequently we can neither drop your request nor measure a solicitation for discount after the hour long time limit has terminated.
- All orders are dependent upon accessibility and affirmation of the request cost. Relax, in case there’s an issue with a request, we’ll reach out to you.
- Incidentally, we might have to decline or drop a request or close or freeze a record (regardless of whether we have recently affirmed your request) – for example on the off chance that we believe there’s something dodgy going on with a request or a record. On the off chance that this happens to you and you think we’ve committed an error, kindly don’t complain – reach out to us utilizing the help structure on the site and they’ll be glad to research it further.
Handling an Order
- Online download orders are satisfied a similar work day. Anyway at times requests might be postponed because of public occasions or potentially because of other specialized issues outside our ability to control. In the event that you have not gotten an update to your request in 72 hours, if it’s not too much trouble, check your Junk Mail organizer first and afterward reach out to our Support Team utilizing the online Support Ticket on our site.
- USB drives are dispatched the second work day and the following number will be messaged to you that very day. As a back-up a downloadable connection is additionally messaged to you with the FSC Codes, Maps and the Update guidelines once the USB drive has been dispatched. In the event that you have not accepted your USB drive, 7 days in the wake of accepting your following number, if it’s not too much trouble, reach out to our Support Team making an online Support Ticket on our site. Kindly note that the USB drive displayed in the image on the item/request page is for delineation reason as it were. The genuine USB drive provided may contrast from the image on the site fit as a fiddle, size, shading and measurement.
Costs and Product Descriptions
In spite of our earnest attempts we may incidentally cost up or depict an item or promotion wrongly. In the event that we find a mistake for any products you’ve requested, we will reveal to you ASAP and give you the choice of reconfirming your request (at the right cost) or dropping it. On the off chance that we can’t reach out to you, we will regard the request as dropped. On the off chance that you drop and you’ve effectively paid, we will discount you in full.
Costs displayed on the individual items page do exclude VAT or other nearby expenses (where material) and the equivalent will be added and demonstrated independently during the checkout cycle (if appropriate).
Substitutions and Refunds
- All FSC codes accompany a 100% substitution ensure. In practically all cases the guides will introduce with no hitch. Anyway should you have issues with downloading, conveyance or introducing the guides kindly contact our help group utilizing the Support Ticket on the site. We will put forth a valiant effort to help you in settling any issues quickly and where considered suitable by us.
- In any case, in some cases something simply doesn’t work for you and you need your cash back. Relax, if our specialized help can’t resolve issues with introducing your guide refreshes and as long as you demand a discount (connecting adequate evidence of disappointment) inside 14 days of accepting your guide refreshes, we’ll give you a full discount via the first installment technique. Solicitations for discounts must be endless supply of adequate verification of disappointment. A video of the establishment interaction showing an establishment mistake will be viewed as adequate verification of disappointment. We plan to discount you inside 14 days of getting a discount demand.
Your data
Our Privacy Policy sets out how we’ll utilize your data. In the event that your subtleties change, recall that you need to refresh My Account so we can keep giving you our best help.